AAI Corporation provides skilled field service representatives (FSRs) for UAS to support customer requirements for technical assistance and logistics support. Our Unmanned Aircraft System Specialist^® program is unique in the industry, and provides comprehensive training for AAI FSRs in systems including automated launch and recovery systems, ground control systems, data link technologies, as well as the aircraft themselves.  Personnel are selected based on experience in military aviation and UAS maintenance, as well as the repair of sophisticated electronic systems. Our FSRs are equipped with the latest tools and test equipment to support a wide variety of tasks including:

-Electronics repair (to the circuit card level)
-Software troubleshooting
-Component and composite repair
-Air vehicle engine periodic maintenance
-TCP/IP network setup and maintenance
-Command, control, communications, computers,
-and intelligence (C4I) connectivity
-Data link troubleshooting
-Launcher hydraulics and pneumatics
-Payload repair
-Logistics support

We have supported Shadow^® and Pioneer^® aircraft operations for more than 20 years, including deployment operations in four armed conflicts: Desert Storm, Kosovo, Operation Iraqi Freedom, and Operation Enduring Freedom. Our FSRs travel all over the world to work side-by-side with customers, supporting UAS operations.

UAS Training

AAI provides a full range of UAS training services and devices to domestic and international customers for both new and legacy systems. Along with a staff of training analysts, developers, and instructors, our facilities and training assets support classroom, simulation, and hands-on training projects.

Our training domains and capabilities include:

-Institutional
-Individual
-Collective
-Operations
-Maintenance
-Computer-based training
-Interactive multimedia instruction
-Instructional systems development
-Systems approach to training and simulation

AAI’s in-house simulation facility is utilized for UAS operator and field service representative training. Its resources allow trained operators to increase their skills and proficiency. We support the development of advanced simulation capabilities for emerging live-virtual-constructive requirements. AAI also offers sophisticated, high-fidelity UAS training devices to support its Shadow and Aerosonde^® UAS.

UAS Training Brochure

TADSS Brochure

Performance Based Logistics (PBL: Buying Product Support Outcomes)

Performance based logistics is a successful military-contractor acquisition philosophy that focuses on the purchase of performance and outcomes in product support instead of the products and services alone. In PBL, a contractor earns incentives for meeting stringent performance goals established by the contracting agency, thereby ensuring a high level of readiness for deployed systems. 
For warfighters, PBL means mission readiness because they know that we are providing a proven, seamless maintenance and supply system that supports them at all times. In the field, our experienced FSRs perform maintenance activities and onsite support that enhance the military’s own capabilities. In depots, our technicians deliver high-volume repair capabilities executed through mature processes. PBL contributes improved weapon system performance, lower life cycle costs, accurate support data, and meaningful financial management for the armed services. In fact, the U.S. Army’s Shadow UAS program earned the first-ever special achievement award from the U.S. Department of Defense for performance based logistics contributions in Operation Iraqi Freedom.

For inquiries on specific regions please contact the following:

United States; David Landis at landisd@aai.textron.com 410-628-3557
The Americas (exclusive of the U.S.), East/South Asia, Australia and the Pacific; Jim Christner at christjh@aai.textron.com 800-655-2616 or 410-683-6413
Europe and Caucasus; Rami Preis at preis@aai.textron.com 410-628-6769
Southwest Asia and Africa; James Masey at masey-fn@aai.textron.com 443-690-3296

For more information on AAI’s training products, please contact Jack Bryant at bryantj@aai.textron.com 256-864-3501